How To Set Up Your Brand Loyalty & Customer Service Strategy
Customer Service Got You Stressed Out?
Trust me, when I first started this part was my least favourite. COMPLAINTS ARE STRESSFUL. I took it really personally when a customer wasn't happy with me. Now after 60k orders later and LOTS of back and forth with customers (some more difficult than others) I have put together this cheat sheet and survival guide (well it's 90 pages long, oops lol)
You are going to be so grateful to have this, I am handing over to you an exact system that took me years to develop. Instead of focusing on complaints and "Where's my order" emails having these templates (over 30 of them that are ready to use and implement today) will allow you to quickly respond to common problems so you can focus on INCOME GENERATING ACTIVITIES! 👌
If you don't know me, my name is Erin. I was tired of being tied down by the constraints of my employer. I wanted my income to reflect the effort I was willing to put in. I wanted the freedom to work not only when I wanted, but where I wanted.
In 2019 I made the decision to quit my job, launch an E-Commerce business, and travel full time in a RV. In just ONE YEAR, my online stores retailed for over 2.3 MILLION DOLLARS - without a fortune spent on paid ads!
This customer service survival guide contains over 90 pages that are crammed with the things I wish I knew when I started:
🌱 WIN 80% OF CHARGEBACKS WITH OUR HIGHLY EFFECTIVE TEMPLATES
🌱 HANDLE EVERY INQUIRY QUICKLY AND CONSISTENTLY
🌱 MAXIMIZE YOUR MARKETING BUDGET WITH OUR BRAND LOYALTY STRATEGY - TURNING COMPLAINTS INTO CONVERSIONS
🌱 HOW TO SET UP A COST EFFICIENT SYSTEM TO MANAGE YOUR CUSTOMERS
I wrote this Survival Guide from my personal experience as an entrepreneur. The strategies I recommend are the same strategies I adopted and continue to follow to grow my business. I made plenty of mistakes along the way so that you don't have to. The only catch? A strong work ethic is required, and it's not included!